Privacy Policy

Welsh Luxury Soap Co respects your privacy and your desire to understand how your information will be handled and used. This Privacy Policy describes the policies and procedures on the collection, use and disclosure of personal information from those who use or access welshluxurysoap.co.uk, our branded pages on social media services, or any of the other sites, services, features, content, and products we offer in the United Kingdom and the Philippines (collectively, the “Services”).

References in this Privacy Policy to ‘we’, ‘us’, ’our’ and ‘Welsh Luxury Soap Co’ are to The Soap Trading Company Ltd t/a Welsh Luxury Soap Co (company number 13489258) registered office address at International House, 10 Churchill Way, Cardiff, United Kingdom, CF10 2HE.
 

Please read this Privacy Policy to learn how we treat your personal information. By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use and share your information in the ways described in this Privacy Policy.

What is a cookie?

 

Cookies are small pieces of data stored on a site visitor's browser and are typically used to keep track of the settings users have selected and actions they have taken on a site. We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

You may want to refer to the following web page for more information about cookies (please note you will be redirected to an external site; the information provided on that site is for reference purposes only and we do not take responsibility for its content): www.allaboutcookies.org

Type of information we collect

 

We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How we collect your personal information

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

How we store, use, share and disclose your personal information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Personal information collection opt-out

 

You have the right to opt out of the collection of your Personal Information. You may do this by sending us an email at wecare@welshluxurysoap.com.

Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Contact information

 

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Information, or your choices and rights regarding such collection and use, please do not hesitate to contact us via email at wecare@welshluxurysoap.com.